FaveAD (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website (www.favead.com), engage with our services, or communicate with our team.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Information You Provide Voluntarily
Name, email address, phone number, and company details via contact forms

Billing details when purchasing services

Any information you share in project briefs, emails, or proposals

b) Information Collected Automatically
IP address, browser type, device information

Pages visited, session duration, and referral sources

Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Respond to inquiries, requests, and support messages

Deliver and manage projects and services

Process payments and issue invoices

Improve website functionality and user experience

Send marketing emails and updates (if you’ve opted in)

Analyze website traffic and performance trends

We will never sell or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

Your consent

The performance of a contract

Compliance with a legal obligation

Legitimate interests (such as improving our services and protecting against fraud)

4. How We Share Your Data
We may share your information with:

Trusted third-party vendors (e.g., payment processors, cloud service providers, CRM or marketing tools)

Legal authorities if required by law or to enforce our Terms

Team members or contractors who are bound by confidentiality obligations and need access for service delivery

We ensure that all third parties respect your privacy and comply with data protection regulations.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time, and we will comply unless we are legally obligated to retain it.

6. Cookies and Tracking

Technologies
We use cookies to:

Enhance user experience

Analyze website performance

Track user preferences and behavior

You can modify your browser settings to control or block cookies at any time. Disabling cookies may impact your experience on our website.

7. Your Rights

Depending on your location, you have rights that may include:

Accessing the personal data we hold about you

Requesting corrections or updates

Requesting deletion of your data

Opting out of marketing communications

Lodging a complaint with a data protection authority

To exercise any of these rights, contact us at [team@favead.com].

8. Data Security

We use reasonable technical and organizational measures to safeguard your data, including:

SSL encryption for secure communication

Password-protected accounts and internal systems

Access control for sensitive information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, external tools). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted signifies your acceptance of the revised policy.